(i) Sound General Education. A secretary must have a sound general education of reasonably high standard. A university degree is necessary.
(ii) Proficiency in Language. Secretary’s job requires a lot of correspondence, writing reports, etc. Therefore, he must have command over the specialized
business language. It would be better if he has a :working knowledge of one or more foreign language.
(iii) Wide Knowledge. He must have a wide general knowledge; only then he can render advice to directors. He must be well conversant with the particular
industry or trade in which the company is engaged.
(iv) Knowledge of Company Law. He must have a thorough knowledge of company law. He must know the rules for convening various meetings. His know
ledge must be up-to-date.
(v) Knowledge of Other Laws. Besides company law, a secretary should also have the knowledge of other laws such as Contract Act, Sale of Goods Act,
Negotiable Instruments Act and various lbour laws.
(vi) Knowledge of Office Organization and Methods. A secretary should have sound practical knowledge of the methods of filing, use of office equipment
and machinery and other labor-saving devices.
(vii) Knowledge of Economics, Banking and Finance. A secretary must have the basic knowledge of economics, law and practice of banking, working of
money and capital markets, foreign exchange regulations, etc.
(viii) Good Personality. A secretary has to deal with the staff members, shareholders, traders and outsiders. By his personality and good behaviour, he can
win them over and inspire confidence in them. He should be industrious and patient.
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